Developer | HOA Manager | Builder | Board President | Realtor

Our Services - Builder

Builders Deserve Service Too!

Builders can sometimes feel “under siege”, given all the hoops they have to jump through to bring a house out of the ground in a custom home community.

In the customer service business, the operative word is “service”. Builders deserve service too… not just another hoop to jump through, not just another person looking over their shoulder. It’s unfair for a competent and qualified builder to get bogged down or ignored by an unqualified service provider.

Builders are entitled to the same level of knowledge, professionalism and efficiency that is expected of them.

Design Review Administrators LLC understands the plan submittal/construction side, as well as the HOA/community governance side. We advocate for builders and help them navigate their way through architectural committees, reviewing architects and/or HOA managers who are only concerned with their role in the process, not the end result.

We know that permits, inspections, construction draws and subcontractor schedules are time sensitive, deadline driven issues.

We know that, at any point, if the process breaks down, the builder still has to answer to the owner…  and that time is money.

◙ THE ANSWER: design review administrators llc

1. We can accelerate plan review time frames and reduce the decision-making process from months to weeks.
2. We can process a field change or variance request in a matter of days.
3. We can meet with you at a moment’s notice to address concerns and solve problems.
4. We understand the legitimate challenges of each individual project.
5. We enforce builder regulations with a phone call instead of a 3-page letter.

Builders are on the front line. They deserve service too. What follows are examples of the unrivaled level of service that my new company, design review administrators, can deliver.

1) A plumbing contractor installed a sewer clean-out in the same place that the HVAC pad was going to be poured. The compressor line was already stubbed out of the wall at that location. I brought this to the builder’s attention, and he was then able to re-locate the sewer line before the HVAC contractor arrived.

2) A builder developed two lots in a community I worked in and was interested in buying a third one. I was able to direct him to a lot owner who I knew to be  delinquent on his HOA dues and very motivated to sell.

3) I received complaints from a neighboring resident about loud music from a framing crew. I didn’t call the builder.  I responded to the resident myself and handled the problem directly with the framing contractor.

4) When one of my reviewing architects reviews a set of plans, they send me their comments by e-mail on their letterhead. I do not wait for the next architectural meeting to distribute those comments. I immediately copy and forward those comments to every member of the committee… as well as the builder and/or design architect. In most cases, required changes can be made before the ARC meeting is even convened.

5) A builder had reached the dry-in stage of a stucco exterior, when the owner wanted to change all exterior colors, including the roof tile. He had to order the tiles that week and had already scheduled the painters. I met with the builder that same day. We took a photograph of the new color selections and  roof tile sample against a 4x4 white poster board. I date-stamped the photograph, included descriptive text with paint codes and light-reflective values, and then
 e-mailed it to the committee as an attachment. We had formal written approval withiin 48 hours.